1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to store information about user preferences and browsing behavior. Cookies allow websites to remember your preferences and enhance your experience.
There are two main types of cookies:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Remain on your device for a specified period or until you delete them
2. Types of Cookies We Use
A. Essential Cookies
These cookies are necessary for the website to function properly and provide basic services. They enable core functionality such as security, network management, and accessibility.
- Authentication cookies (to keep you logged in)
- Security cookies (to detect fraudulent activity)
- Cookie consent preferences
- Load balancing cookies
B. Analytics Cookies
These cookies help us understand how visitors interact with our website. They collect anonymous data about page visits, user behavior, and performance metrics.
- Google Analytics cookies (for site traffic analysis)
- Page visit tracking cookies
- User session duration tracking
- Feature usage analytics
C. Functionality Cookies
These cookies enable enhanced functionality and personalization of the website experience.
- Language preference cookies
- Theme preference cookies (dark/light mode)
- User preference storage
- Form data persistence
D. Marketing Cookies
These cookies track your interests and behavior to deliver personalized advertising and marketing content.
- Retargeting cookies (to show relevant ads)
- Social media tracking cookies
- Interest-based advertising cookies
- Campaign performance tracking
3. Third-Party Cookies
We work with third-party service providers who may set cookies on our website:
- Google Analytics: For website traffic analysis and user behavior tracking
- Social Media Platforms: For social sharing and tracking (Facebook, Twitter, LinkedIn)
- Advertising Networks: For targeted advertising and campaign tracking
- Payment Processors: For secure payment processing
These third parties have their own privacy policies governing their use of cookies. We are not responsible for third-party cookie practices.
4. Cookie List
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| _ga | Analytics | Google Analytics unique visitor ID | 2 years |
| _gid | Analytics | Google Analytics session ID | 24 hours |
| cookieConsent | Essential | Stores your cookie consent preference | 1 year |
| sessionId | Essential | Maintains secure user session | Session |
| userPreferences | Functionality | Saves user theme and language preferences | 1 year |
| marketing_id | Marketing | Tracks marketing campaign effectiveness | 90 days |
| utm_parameters | Analytics | Tracks campaign source and medium | Session |
5. How to Manage Cookies
A. Browser-Specific Instructions
Google Chrome: Settings → Privacy and security → Cookies and other site data → Manage all cookies and site data
Firefox: Preferences → Privacy & Security → Cookies and Site Data → Manage Cookies
Safari: Preferences → Privacy → Cookies and website data
Microsoft Edge: Settings → Privacy, search, and services → Clear browsing data
B. Cookie Consent Banner
When you visit our website, you'll see a cookie consent banner. You can:
- Accept All: Accept all cookies including analytics and marketing
- Decline: Decline non-essential cookies
- Manage: Choose which cookie types to allow
C. Opt-Out Options
- Google Analytics: Install Google Analytics Opt-out Browser Add-on
- Marketing Cookies: Visit Digital Advertising Alliance Opt-Out
- Do Not Track: Enable Do Not Track (DNT) in your browser settings
6. Do Not Track (DNT)
Some browsers include a Do Not Track (DNT) feature. When DNT is enabled, your browser sends a signal requesting that websites not track your online activity. We respect DNT signals, though we cannot guarantee compliance from all third parties.
7. Legal Basis for Cookies
We use cookies based on:
- Consent: For marketing and non-essential cookies, we obtain your explicit consent
- Legitimate Interest: For analytics and functionality cookies that improve user experience
- Legal Obligation: For security and compliance purposes required by law
- Contract Performance: For essential cookies needed to provide our Services
8. Updates to Cookie Policy
We may update this Cookie Policy to reflect changes in our cookie practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after updates constitutes acceptance of the revised policy.
9. Contact Us
For questions about our cookie practices:
- Email: privacy@nextflowhub.digital
- Address: NextFlowHub, 365 Cach Mang Thang Tam Street, District 3, Ho Chi Minh City, Vietnam
- Phone: +84 (0) 28 3825 0125